Mission Statement

Our aim:

To transform NSFAS into an efficient and effective provider of financial aid to students from poor and working class families in a sustainable manner that promotes access to, and success in, higher and further education and training, in pursuit of South Africa’s national and human resource development goals.
The mission statement is made up of three distinct elements which describe: why NSFAS exists, what we do, and the impact on our constituency.
NSFAS exists to provide financial aid to
qualifying students at public TVET colleges and universities.
NSFAS identifies eligible students, provides loans and bursaries
and collects student loan repayments to replenish the funds available for future generations of students.
NSFAS supports access to, and success in, higher education
and training for students from poor and working class families who would otherwise not be able to afford to study.
External Values for our Students and Stakeholders:
ACCESSIBILITY - We create an environment that allows eligible students efficient, effective and direct access to NSFAS.
TRANSPARENCY - We are open and honest with all students and stakeholders.
AFFORDABILITY - We offer cost-effective solutions for students to study at public universities and TVET colleges.
RELIABILITY - We honour our commitments and strive to deliver on our mandate.
AUTHENTICITY - We protect our students and stakeholders by offering quality services and information.
Internal Values For Staff And Organisation:
INTEGRITY - We act with integrity towards all stakeholders, and support clients.
ACCOUNTABILITY - We take responsibility for our actions.
RESPECT - We treat all our staff members with respect and equality.
INNOVATION - We strive to innovate in how we communicate and serve students.