Contact Us

NSFAS Virtual Contact Centre

We are available to assist through the following channels:

Facebook:National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS

Account, Payment and Balance Enquiries
For queries regarding payments and balances:
Tel No.: 08000 67327

For general enquiries relating to accounts:

For general, student and NSFAS Wallet enquiries
For all other queries regarding students:
Tel No.: 08000 67327

Postal Address
University and TVET College documents
Private Bag X4, Plumstead 7801, South Africa

Postal Address
NSFAS Wallet documents
Private Bag X6, Plumstead 7801, South Africa

Physical Address
10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 7700
Vuvuzela Fraud & Corruption hotline
To submit information on fraud or corruption identified or witnessed:
Tel No.: 0860 247 653
Fax2Email: 086 726 1681
SMS Call Back Number: 30916
For the submission of legal documentation for the attention of the National Student Financial Aid Scheme


Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention
Outreach and Community Event Invites
For all queries regarding outreach and community event invites:
Tel No.: 021 763 3200
For all media related enquiries please contact:
Tel No: 021 763 3200