Contact Us



NSFAS Virtual Contact Centre

We are available to assist through the following channels:

Email: info@nsfas.org.za
Facebook:National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS

Account, Payment and Balance Enquiries
For queries regarding payments and balances:
Tel No.: 08000 67327
Email: collections@nsfas.org.za

For general, student and NSFAS Wallet enquiries

For all other queries regarding students:
Tel No.: 08000 67327
Email: info@nsfas.org.za

Physical Address
The Halyard, 4 Christiaan Barnard St, Cape Town City Centre, Cape Town, 8001
Vuvuzela Fraud & Corruption hotline
To submit information on fraud or corruption identified or witnessed:
Tel No.: 0860 247 653
Email: nsfas@thehotline.co.za
Fax2Email: 086 726 1681
SMS Call Back Number: 30916
www.thehotlineapp.co.za
www.thehotline.co.za
For the submission of legal documentation for the attention of the National Student Financial Aid Scheme

Email: legal@nsfas.org.za

Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention
Outreach and Community Event Invites
For all queries regarding outreach and community event invites:
Email: outreach@nsfas.org.za
Media
For all media related enquiries please contact:
Email: media@nsfas.org.za